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Co-authors
Aleda RothClemson UniversityVerified email at clemson.edu- Jie J. ZhangAssociate Professor, Service Management, University of VictoriaVerified email at uvic.ca
- Joy FieldBoston CollegeVerified email at bc.edu
- Susan Meyer GoldsteinUniversity of Minnesota - Carlson School of ManagementVerified email at umn.edu
- Madeleine PullmanUniversity of SussexVerified email at sussex.ac.uk
- Michael DixonAssociate Professor of Operations ManagementVerified email at usu.edu
- Liana VictorinoUniversity of VictoriaVerified email at uvic.ca
- Ryan BuellHarvard Business SchoolVerified email at hbs.edu
- Larry MenorIvey Business School at Western UniversityVerified email at ivey.ca
- Rohit VermaProvost, VinUniversity and Professor, Cornell UniversityVerified email at cornell.edu
- Peter GianiodisDuquesne UniversityVerified email at duq.edu
- Scott EllisGeorgia Southern UniversityVerified email at georgiasouthern.edu
- Uzay DamaliUniversity of Wisconsin La CrosseVerified email at uwlax.edu
- Stephen S. Tax Professor of Service Management, University of VictoriaVerified email at uvic.ca
