John C. Crotts
John C. Crotts
Professor of Travel Industry Management at the University of Hawaii at Manoa
Verified email at
Cited by
Cited by
Tourism and gastronomy: Gastronomy's influence on how tourists experience a destination
J Kivela, JC Crotts
Journal of hospitality & tourism research 30 (3), 354-377, 2006
Travel blogs and the implications for destination marketing
B Pan, T MacLaurin, JC Crotts
Journal of travel research 46 (1), 35-45, 2007
The impact of the perception of risk on international travellers
M Kozak, JC Crotts, R Law
International Journal of Tourism Research 9 (4), 233-242, 2007
Gastronomy tourism: A meaningful travel market segment
J Kivela, JC Crotts
Journal of Culinary Science & Technology 4 (2-3), 39-55, 2005
The effect of uncertainty avoidance on information search, planning, and purchases of international travel vacations
RB Money, JC Crotts
Tourism Management 24 (2), 191-202, 2003
Does national culture influence consumers’ evaluation of travel services? A test of Hofstede’s model of cross‐cultural differences
JC Crotts, R Erdmann
Managing Service Quality: An International Journal 10 (6), 410-419, 2000
Consumer decision making and prepurchase information search
J Crotts
Consumer behavior in travel and tourism 11 (3), p149-168, 1999
Understanding customer delight: An application of travel blog analysis
VP Magnini, JC Crotts, A Zehrer
Journal of Travel Research 50 (5), 535-545, 2011
Cross‐cultural tourist behaviour: a replication and extension involving Hofstede's uncertainty avoidance dimension
SW Litvin, JC Crotts, FL Hefner
International Journal of Tourism Research 6 (1), 29-37, 2004
The perceived usefulness of blog postings: An extension of the expectancy-disconfirmation paradigm
A Zehrer, JC Crotts, VP Magnini
Tourism management 32 (1), 106-113, 2011
Antecedents of novelty seeking: international visitors’ propensity to experiment across Hong Kong's culinary traditions
P Tse, JC Crotts
Tourism Management 26 (6), 965-968, 2005
Understanding travelers' experiences of gastronomy through etymology and narration
JJ Kivela, JC Crotts
Journal of Hospitality & Tourism Research 33 (2), 161-192, 2009
Measuring guest satisfaction and competitive position in the hospitality and tourism industry: An application of stance-shift analysis to travel blog narratives
JC Crotts, PR Mason, B Davis
Journal of Travel Research 48 (2), 139-151, 2009
Four factors of transformational leadership behavior
TW Kent, JC Crotts, A Azziz
Leadership & Organization Development Journal 22 (5), 221-229, 2001
The effect of cultural distance on overseas travel behaviors
JC Crotts
Journal of Travel Research 43 (1), 83-88, 2004
Applying Hofstede’s national culture measures in tourism research: Illuminating issues of divergence and convergence
Y Reisinger, JC Crotts
Journal of Travel Research 49 (2), 153-164, 2010
Positioning an island destination in the peripheral area of the Baltics: a flexible approach to market segmentation
RJ Mykletun, JC Crotts, A Mykletun
Tourism Management 22 (5), 493-500, 2001
Relationships between Hofstede's cultural dimensions and tourist satisfaction: A cross-country cross-sample examination
SS Huang, J Crotts
Tourism management 72, 232-241, 2019
Theoretical models of social media, marketing implications, and future research directions
B Pan, JC Crotts
Social Media in Travel, Tourism and Hospitality, 73-86, 2016
Aligning organizational processes with mission: The case of service excellence
JC Crotts, DR Dickson, RC Ford
Academy of Management Perspectives 19 (3), 54-68, 2005
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