Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences T Hilken, K De Ruyter, M Chylinski, D Mahr, DI Keeling Journal of the Academy of Marketing Science 45, 884-905, 2017 | 690 | 2017 |
Increasing student engagement using asynchronous learning G Northey, T Bucic, M Chylinski, R Govind Journal of Marketing Education 37 (3), 171-180, 2015 | 347 | 2015 |
Making omnichannel an augmented reality: the current and future state of the art T Hilken, J Heller, M Chylinski, DI Keeling, D Mahr, K de Ruyter Journal of Research in Interactive Marketing 12 (4), 509-523, 2018 | 335 | 2018 |
Let me imagine that for you: Transforming the retail frontline through augmenting customer mental imagery ability J Heller, M Chylinski, K de Ruyter, D Mahr, DI Keeling Journal of Retailing 95 (2), 94-114, 2019 | 297 | 2019 |
Augmented reality marketing: A technology-enabled approach to situated customer experience M Chylinski, J Heller, T Hilken, DI Keeling, D Mahr, K de Ruyter Australasian Marketing Journal 28 (4), 374-384, 2020 | 262 | 2020 |
Touching the untouchable: exploring multi-sensory augmented reality in the context of online retailing J Heller, M Chylinski, K de Ruyter, D Mahr, DI Keeling Journal of Retailing 95 (4), 219-234, 2019 | 243 | 2019 |
The playground effect: How augmented reality drives creative customer engagement A Jessen, T Hilken, M Chylinski, D Mahr, J Heller, DI Keeling, K de Ruyter Journal of Business Research 116, 85-98, 2020 | 225 | 2020 |
Consumer cynicism: antecedents and consequences M Chylinski, A Chu European Journal of Marketing 44 (6), 796-837, 2010 | 207 | 2010 |
Embracing falsity through the metaverse: The case of synthetic customer experiences M Golf-Papez, J Heller, T Hilken, M Chylinski, K de Ruyter, DI Keeling, ... Business Horizons 65 (6), 739-749, 2022 | 198 | 2022 |
Seeing eye to eye: social augmented reality and shared decision making in the marketplace T Hilken, DI Keeling, K de Ruyter, D Mahr, M Chylinski Journal of the Academy of Marketing Science 48, 143-164, 2020 | 152 | 2020 |
How to strategically choose or combine augmented and virtual reality for improved online experiential retailing T Hilken, M Chylinski, DI Keeling, J Heller, K de Ruyter, D Mahr Psychology & Marketing 39 (3), 495-507, 2022 | 134 | 2022 |
What's mine is a hologram? How shared augmented reality augments psychological ownership A Carrozzi, M Chylinski, J Heller, T Hilken, DI Keeling, K de Ruyter Journal of interactive marketing 48 (1), 71-88, 2019 | 130 | 2019 |
Tangible service automation: Decomposing the technology-enabled engagement process (TEEP) for augmented reality J Heller, M Chylinski, K de Ruyter, DI Keeling, T Hilken, D Mahr Journal of Service Research 24 (1), 84-103, 2021 | 123 | 2021 |
The effect of “here and now” learning on student engagement and academic achievement G Northey, R Govind, T Bucic, M Chylinski, R Dolan, P van Esch British Journal of Educational Technology 49 (2), 321-333, 2018 | 106 | 2018 |
When plentiful platforms pay off: Assessment orientation moderates the effect of assortment size on choice engagement and product valuation F Mathmann, M Chylinski, K de Ruyter, ET Higgins Journal of Retailing 93 (2), 212-227, 2017 | 94 | 2017 |
Seeing with the customer’s eye: Exploring the challenges and opportunities of AR advertising K de Ruyter, J Heller, T Hilken, M Chylinski, DI Keeling, D Mahr Journal of Advertising 49 (2), 109-124, 2020 | 87 | 2020 |
Disrupting marketing realities: A research agenda for investigating the psychological mechanisms of next‐generation experiences with reality‐enhancing technologies T Hilken, DI Keeling, M Chylinski, K De Ruyter, M Golf Papez, J Heller, ... Psychology & Marketing 39 (8), 1660-1671, 2022 | 53 | 2022 |
Cross‐modal interactions between color and texture of food M Chylinski, G Northey, LV Ngo Psychology & Marketing 32 (9), 950-966, 2015 | 49 | 2015 |
Cash for comment: Participation money as a mechanism for measurement, reward, and formative feedback in active class participation M Chylinski Journal of Marketing Education 32 (1), 25-38, 2010 | 28 | 2010 |
Bridging imagination gaps on the path to purchase with augmented reality: Field and experimental evidence T Hilken, J Heller, DI Keeling, M Chylinski, D Mahr, K de Ruyter Journal of Interactive Marketing 57 (2), 356-375, 2022 | 27 | 2022 |