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Mengqi Monica Zhan
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Effects of attributed responsibility and response strategies on organizational reputation: A meta-analysis of situational crisis communication theory research
L Ma, M Zhan
Journal of Public Relations Research 28 (2), 102-119, 2016
1752016
Disentangling social media influence in crises: Testing a four-factor model of social media influence with large data
X Zhao, M Zhan, BF Liu
Public relations review 44 (4), 549-561, 2018
722018
Examining multiplicity and dynamics of publics’ crisis narratives with large-scale Twitter data
X Zhao, M Zhan, C Jie
Public Relations Review 44 (4), 619-632, 2018
522018
Segmenting and understanding publics in a social media information sharing network: An interactional and dynamic approach
X Zhao, M Zhan, CW Wong
International Journal of Strategic Communication 12 (1), 25-45, 2018
462018
How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises
X Zhao, M Zhan, L Ma
Public Relations Review 46 (4), 101944, 2020
302020
Understanding motivated publics during disasters: Examining message functions, frames, and styles of social media influentials and followers
X Zhao, MM Zhan, BF Liu
Journal of Contingencies and Crisis Management 27 (4), 387-399, 2019
272019
Predicting employee dissent expression in organizations: A cost and benefit approach
M Zhan, D Hample
Management Communication Quarterly 30 (4), 441-471, 2016
172016
Appealing to the Heart: How Social Media Communication Characteristics Affect Users' Liking Behavior During the Manchester Terrorist Attack
X Zhao, MM Zhan
International Journal of Communication 13, 22, 2019
162019
Argument stakes: Preliminary conceptualizations and empirical descriptions
D Hample, Y Dai, M Zhan
Argumentation and Advocacy 52 (3), 199-213, 2016
132016
When to speak up at work: a review of employee voice and silence behavior using a prospect approach
M Zhan
Atlantic Journal of Communication 28 (5), 273-288, 2020
52020
How stakeholders react to issues with risk implications: Extending a relational perspective of issues management
MM Zhan, X Zhao
Journal of Contingencies and Crisis Management 29 (4), 385-398, 2021
42021
Consequential unscripted interactions: A conceptual and empirical description
D Hample, Y Dai, M Zhan, JM Hample
Western Journal of Communication 82 (2), 135-159, 2018
32018
Fostering Organization-Public Relationships Through Openness and Engagement: A Meta-Analysis
MM Zhan, X Zhao
Journal of Public Relations Research 35 (2), 86-112, 2023
12023
Arguing about others’ personal issues: a reconceptualization of argument type
Y Dai, M Zhan
Argumentation and Advocacy 56 (1), 61-77, 2020
12020
Interplay of message features and source: predicting twitter users’ engagement behaviors following a terrorist attack
MM Zhan, X Zhao, L Ma
Communication Research Reports 40 (1), 51-64, 2023
2023
Reconciling Conflicting Results of Cultural Diversity’s Effect on Project Team Performance: A Quasi-Experimental Examination
MM Zhan, D Hample
Communication Research, 00936502221097040, 2022
2022
Learning From the Diverse Perspectives and Voice of Newcomers: A Contingency Model
MM Zhan
Management Communication Quarterly, 08933189221112048, 2022
2022
A Story About Speaking Up: Mediation Effects of Narrative Persuasion on Organizational Voice Intentions
R Gans, M Zhan
International Journal of Business Communication, 23294884221091275, 2022
2022
Team-based Cooperative Learning Intervention in Engineering Courses
GE Brannon, M Zhan, L Zhang
AIAA SCITECH 2022 Forum, 1999, 2022
2022
Clarifying the Idea of Argument Stakes
D Hample, Y Dai, M Zhan
Recovering Argument, 350-356, 2018
2018
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