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Mengqi Monica Zhan
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Year
Effects of attributed responsibility and response strategies on organizational reputation: A meta-analysis of situational crisis communication theory research
L Ma, M Zhan
Journal of Public Relations Research 28 (2), 102-119, 2016
2452016
Disentangling social media influence in crises: Testing a four-factor model of social media influence with large data
X Zhao, M Zhan, BF Liu
Public relations review 44 (4), 549-561, 2018
972018
Examining multiplicity and dynamics of publics’ crisis narratives with large-scale Twitter data
X Zhao, M Zhan, C Jie
Public Relations Review 44 (4), 619-632, 2018
712018
Segmenting and understanding publics in a social media information sharing network: An interactional and dynamic approach
X Zhao, M Zhan, CW Wong
International Journal of Strategic Communication 12 (1), 25-45, 2018
592018
How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises
X Zhao, M Zhan, L Ma
Public Relations Review 46 (4), 101944, 2020
562020
Understanding motivated publics during disasters: Examining message functions, frames, and styles of social media influentials and followers
X Zhao, MM Zhan, BF Liu
Journal of Contingencies and Crisis Management 27 (4), 387-399, 2019
492019
Appealing to the heart: How social media communication characteristics affect users' liking behavior during the Manchester terrorist attack
X Zhao, MM Zhan
International Journal of Communication 13, 22, 2019
332019
Predicting employee dissent expression in organizations: A cost and benefit approach
M Zhan, D Hample
Management Communication Quarterly 30 (4), 441-471, 2016
212016
When to speak up at work: a review of employee voice and silence behavior using a prospect approach
M Zhan
Atlantic Journal of Communication 28 (5), 273-288, 2020
132020
Argument stakes: Preliminary conceptualizations and empirical descriptions
D Hample, Y Dai, M Zhan
Argumentation and Advocacy 52 (3), 199-213, 2016
122016
A story about speaking up: Mediation effects of narrative persuasion on organizational voice intentions
R Gans, M Zhan
International Journal of Business Communication 60 (3), 865-891, 2023
102023
Fostering organization-public relationships through openness and engagement: A meta-analysis
MM Zhan, X Zhao
Journal of Public Relations Research 35 (2), 86-112, 2023
92023
Innovating teaching practice through professional learning communities: Determining knowledge sharing and program value
AM Clark, M Zhan, JT Dellinger, PL Semingson
SAGE Open 13 (4), 21582440231200983, 2023
82023
How stakeholders react to issues with risk implications: extending a relational perspective of issues management
MM Zhan, X Zhao
Journal of Contingencies and Crisis Management 29 (4), 385-398, 2021
52021
Learning from the diverse perspectives and voice of newcomers: A contingency model
MM Zhan
Management Communication Quarterly 37 (3), 423-450, 2023
42023
Consequential unscripted interactions: A conceptual and empirical description
D Hample, Y Dai, M Zhan, JM Hample
Western Journal of Communication 82 (2), 135-159, 2018
32018
Let’s influence that attitude before it’s formed: Inoculation against reactance to promote DEI training
R Gans, M Monica Zhan
International Journal of Business Communication, 23294884231216952, 2023
22023
Reconciling Conflicting Results of Cultural Diversity’s Effect on Project Team Performance: A Quasi-Experimental Examination
MM Zhan, D Hample
Communication Research 50 (8), 1019-1043, 2023
12023
Interplay of message features and source: predicting twitter users’ engagement behaviors following a terrorist attack
MM Zhan, X Zhao, L Ma
Communication research reports 40 (1), 51-64, 2023
12023
Arguing about others’ personal issues: a reconceptualization of argument type
Y Dai, M Zhan
Argumentation and Advocacy 56 (1), 61-77, 2020
12020
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