Effects of attributed responsibility and response strategies on organizational reputation: A meta-analysis of situational crisis communication theory research L Ma, M Zhan Journal of Public Relations Research 28 (2), 102-119, 2016 | 175 | 2016 |
Disentangling social media influence in crises: Testing a four-factor model of social media influence with large data X Zhao, M Zhan, BF Liu Public relations review 44 (4), 549-561, 2018 | 72 | 2018 |
Examining multiplicity and dynamics of publics’ crisis narratives with large-scale Twitter data X Zhao, M Zhan, C Jie Public Relations Review 44 (4), 619-632, 2018 | 52 | 2018 |
Segmenting and understanding publics in a social media information sharing network: An interactional and dynamic approach X Zhao, M Zhan, CW Wong International Journal of Strategic Communication 12 (1), 25-45, 2018 | 46 | 2018 |
How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises X Zhao, M Zhan, L Ma Public Relations Review 46 (4), 101944, 2020 | 30 | 2020 |
Understanding motivated publics during disasters: Examining message functions, frames, and styles of social media influentials and followers X Zhao, MM Zhan, BF Liu Journal of Contingencies and Crisis Management 27 (4), 387-399, 2019 | 27 | 2019 |
Predicting employee dissent expression in organizations: A cost and benefit approach M Zhan, D Hample Management Communication Quarterly 30 (4), 441-471, 2016 | 17 | 2016 |
Appealing to the Heart: How Social Media Communication Characteristics Affect Users' Liking Behavior During the Manchester Terrorist Attack X Zhao, MM Zhan International Journal of Communication 13, 22, 2019 | 16 | 2019 |
Argument stakes: Preliminary conceptualizations and empirical descriptions D Hample, Y Dai, M Zhan Argumentation and Advocacy 52 (3), 199-213, 2016 | 13 | 2016 |
When to speak up at work: a review of employee voice and silence behavior using a prospect approach M Zhan Atlantic Journal of Communication 28 (5), 273-288, 2020 | 5 | 2020 |
How stakeholders react to issues with risk implications: Extending a relational perspective of issues management MM Zhan, X Zhao Journal of Contingencies and Crisis Management 29 (4), 385-398, 2021 | 4 | 2021 |
Consequential unscripted interactions: A conceptual and empirical description D Hample, Y Dai, M Zhan, JM Hample Western Journal of Communication 82 (2), 135-159, 2018 | 3 | 2018 |
Fostering Organization-Public Relationships Through Openness and Engagement: A Meta-Analysis MM Zhan, X Zhao Journal of Public Relations Research 35 (2), 86-112, 2023 | 1 | 2023 |
Arguing about others’ personal issues: a reconceptualization of argument type Y Dai, M Zhan Argumentation and Advocacy 56 (1), 61-77, 2020 | 1 | 2020 |
Interplay of message features and source: predicting twitter users’ engagement behaviors following a terrorist attack MM Zhan, X Zhao, L Ma Communication Research Reports 40 (1), 51-64, 2023 | | 2023 |
Reconciling Conflicting Results of Cultural Diversity’s Effect on Project Team Performance: A Quasi-Experimental Examination MM Zhan, D Hample Communication Research, 00936502221097040, 2022 | | 2022 |
Learning From the Diverse Perspectives and Voice of Newcomers: A Contingency Model MM Zhan Management Communication Quarterly, 08933189221112048, 2022 | | 2022 |
A Story About Speaking Up: Mediation Effects of Narrative Persuasion on Organizational Voice Intentions R Gans, M Zhan International Journal of Business Communication, 23294884221091275, 2022 | | 2022 |
Team-based Cooperative Learning Intervention in Engineering Courses GE Brannon, M Zhan, L Zhang AIAA SCITECH 2022 Forum, 1999, 2022 | | 2022 |
Clarifying the Idea of Argument Stakes D Hample, Y Dai, M Zhan Recovering Argument, 350-356, 2018 | | 2018 |