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Hendry Raharjo
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Does the service quality of urban public transport enhance sustainable mobility?
RG Mugion, M Toni, H Raharjo, L Di Pietro, SP Sebathu
Journal of cleaner production 174, 1566-1587, 2018
2232018
Dealing with subjectivity in early product design phase: A systematic approach to exploit Quality Function Deployment potentials
H Raharjo, AC Brombacher, M Xie
Computers & Industrial Engineering 55 (1), 253-278, 2008
1452008
A methodology to improve higher education quality using the quality function deployment and analytic hierarchy process
H Raharjo, M Xie, TN Goh, AC Brombacher
Total Quality Management 18 (10), 1097-1115, 2007
1012007
Quality function deployment in healthcare: a literature review and case study
I Gremyr, H Raharjo
International journal of health care quality assurance 26 (2), 135-146, 2013
872013
Prioritizing quality characteristics in dynamic quality function deployment
H Raharjo, M Xie, AC Brombacher
International Journal of Production Research 44 (23), 5005-5018, 2006
852006
A systematic methodology to deal with the dynamics of customer needs in Quality Function Deployment
H Raharjo, M Xie, AC Brombacher
Expert Systems with Applications 38 (4), 3653-3662, 2011
822011
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
M Hartono, H Raharjo
Total Quality Management & Business Excellence 26 (9-10), 971–985, 2015
752015
Adapting the Robust Design Methodology to support sustainable product development
I Gremyr, V Siva, H Raharjo, TN Goh
Journal of Cleaner Production 79, 231-238, 2014
662014
On integrating Kano's model dynamics into QFD for multiple product design
H Raharjo, AC Brombacher, TN Goh, B Bergman
Quality and Reliability Engineering International 26 (4), 351-363, 2010
642010
Decision support system for Warfarin therapy management using Bayesian networks
B Yet, K Bastani, H Raharjo, S Lifvergren, W Marsh, B Bergman
Decision Support Systems 55 (2), 488-498, 2013
632013
Exploring differences between private and public organizations in business excellence models
H Raharjo, H Eriksson
International Journal of Operations & Production Management 37 (12), 1795-1816, 2017
572017
On modeling dynamic priorities in the analytic hierarchy process using compositional data analysis
H Raharjo, M Xie, AC Brombacher
European Journal of Operational Research 194 (3), 834-846, 2009
562009
Evaluating relationship of consistency ratio and number of alternatives on rank reversal in the AHP
H Raharjo, D Endah
Quality Engineering 18 (1), 39-46, 2006
512006
Excellence models in the public sector. Relationships between enablers and results
H Raharjo, RG Mugion, H Eriksson, I Gremyr, L Di Pietro, MF Renzi
International Journal of Quality and Service Sciences 7 (1), 120-135, 2015
312015
Dynamic benchmarking methodology for quality function deployment
H Raharjo, KH Chai, M Xie, AC Brombacher
Benchmarking: An International Journal 17 (1), 27-43, 2010
302010
Dealing with Kano model dynamics: strengthening the quality function deployment as a design for six sigma tool
H Raharjo
Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri 9 (1 …, 2007
282007
Awareness and attitude towards green IS in Slovenian enterprises
A Baggia, A Brezavšček, M Maletič, P Šparl, H Raharjo, A Žnidaršič
Organizacija 49 (1), 15-27, 2016
202016
On normalizing the relationship matrix in quality function deployment
H Raharjo
International Journal of Quality & Reliability Management 30 (6), 647-661, 2013
192013
Attitudes toward quality improvement among healthcare professionals: Lessons from a hospital-wide quality initiative
K Siverbo, H Eriksson, H Raharjo, M Moonen
International Journal of quality and service sciences 6 (2/3), 203-212, 2014
182014
Process mining for quality improvement: propositions for practice and research
S Dahlin, H Eriksson, H Raharjo
Quality Management in Healthcare 28 (1), 8-14, 2019
172019
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