| Impact of the value‐based purchasing program on hospital operations outcomes: An econometric analysis SJ Lee, S Venkataraman, GR Heim, AV Roth, J Chilingerian Journal of Operations Management 66 (1-2), 151-175, 2020 | 37 | 2020 |
| Outpatient Appointment Block Scheduling Under Patient Heterogeneity and Patient No‐Shows SJ Lee, GR Heim, C Sriskandarajah, Y Zhu Production and Operations Management 27 (1), 28-48, 2018 | 30 | 2018 |
| Social media engagement, service complexity, and experiential quality in US hospitals Y Lee, J In, SJ Lee Journal of Services Marketing, 2020 | 22 | 2020 |
| Seeing the forest for the trees: Institutional environment impacts on reimbursement processes and healthcare operations SJ Lee, JD Abbey, GR Heim, DC Abbey Journal of Operations Management 47, 71-79, 2016 | 19 | 2016 |
| A ripple effect in prehospital stroke patient care BW Lee, J Yoon, SJ Lee International Journal of Production Research, 1-20, 2020 | 9 | 2020 |
