| Customer knowledge management via social media: the case of Starbucks AYK Chua, S Banerjee Journal of Knowledge Management, 2013 | 326 | 2013 |
| In search of patterns among travellers' hotel ratings in TripAdvisor S Banerjee, AYK Chua Tourism Management 53, 125-131, 2016 | 227 | 2016 |
| Helpfulness of user-generated reviews as a function of review sentiment, product type and information quality AYK Chua, S Banerjee Computers in Human Behavior 54, 547-554, 2016 | 141 | 2016 |
| Understanding review helpfulness as a function of reviewer reputation, review rating, and review depth AYK Chua, S Banerjee Journal of the Association for Information Science and Technology 66 (2 …, 2015 | 106 | 2015 |
| So fast so good: An analysis of answer quality and answer speed in community question‐answering sites AYK Chua, S Banerjee Journal of the American Society for Information Science and Technology 64 …, 2013 | 68 | 2013 |
| Reliability of reviews on the Internet: The case of Tripadvisor AYK Chua, S Banerjee World Congress on Engineering & Computer Science: International Conference …, 2013 | 62 | 2013 |
| Applauses in hotel reviews: Genuine or deceptive? S Banerjee, AYK Chua 2014 Science and Information Conference, 938-942, 2014 | 54 | 2014 |
| Intentions to trust and share online health rumors: An experiment with medical professionals AYK Chua, S Banerjee Computers in Human Behavior 87, 1-9, 2018 | 45 | 2018 |
| Using supervised learning to classify authentic and fake online reviews S Banerjee, AYK Chua, JJ Kim Proceedings of the 9th international conference on ubiquitous information …, 2015 | 43 | 2015 |
| Answers or no answers: Studying question answerability in stack overflow AYK Chua, S Banerjee Journal of Information Science 41 (5), 720-731, 2015 | 34 | 2015 |
| Deep learning to filter SMS Spam PK Roy, JP Singh, S Banerjee Future Generation Computer Systems 102, 524-533, 2020 | 31 | 2020 |
| A theoretical framework to identify authentic online reviews S Banerjee, AYK Chua Online Information Review, 2014 | 30 | 2014 |
| How businesses draw attention on Facebook through incentives, vividness and interactivity AYK Chua, S Banerjee IAENG International Journal of Computer Science 42 (3), 275-281, 2015 | 28 | 2015 |
| To share or not to share: The role of epistemic belief in online health rumors AYK Chua, S Banerjee International journal of medical informatics 108, 36-41, 2017 | 27 | 2017 |
| Measuring the effectiveness of answers in Yahoo! Answers AYK Chua, S Banerjee Online Information Review, 2015 | 25 | 2015 |
| A study of manipulative and authentic negative reviews S Banerjee, AYK Chua Proceedings of the 8th International Conference on Ubiquitous Information …, 2014 | 22 | 2014 |
| Analyzing review efficacy on Amazon.com: Does the rich grow richer? AYK Chua, S Banerjee Computers in Human Behavior 75, 501-509, 2017 | 21 | 2017 |
| Marketing via social networking sites: A study of brand-post popularity for brands in Singapore AYK Chua, S Banerjee Proceedings of the international multiconference of engineers and computer …, 2015 | 20 | 2015 |
| Don't be deceived: Using linguistic analysis to learn how to discern online review authenticity S Banerjee, AYK Chua, JJ Kim Journal of the Association for Information Science and Technology 68 (6 …, 2017 | 16 | 2017 |
| A linguistic framework to distinguish between genuine and deceptive online reviews S Banerjee, AY Chua Proceedings Of The International Multiconference Of Engineers And Computer …, 2014 | 16 | 2014 |
Alton ChuaNanyang Technological UniversityVerified email at ntu.edu.sg
