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Snehasish Banerjee
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Year
Customer knowledge management via social media: the case of Starbucks
AYK Chua, S Banerjee
Journal of Knowledge Management 17 (2), 237-249, 2013
4392013
In search of patterns among travellers' hotel ratings in TripAdvisor
S Banerjee, AYK Chua
Tourism management 53, 125-131, 2016
3432016
Helpfulness of user-generated reviews as a function of review sentiment, product type and information quality
AYK Chua, S Banerjee
Computers in Human Behavior 54, 547-554, 2016
2042016
Understanding review helpfulness as a function of reviewer reputation, review rating, and review depth
AYK Chua, S Banerjee
Journal of the Association for Information Science and Technology 66 (2 …, 2015
1782015
Intentions to trust and share online health rumors: An experiment with medical professionals
AYK Chua, S Banerjee
Computers in Human Behavior 87, 1-9, 2018
1152018
Deep learning to filter SMS Spam
PK Roy, JP Singh, S Banerjee
Future Generation Computer Systems 102, 524-533, 2020
1112020
So fast so good: An analysis of answer quality and answer speed in community question‐answering sites
AYK Chua, S Banerjee
Journal of the American Society for Information Science and Technology 64 …, 2013
812013
Reliability of reviews on the Internet: The case of TripAdvisor
AYK Chua, S Banerjee
World Congress on Engineering & Computer Science: International Conference …, 2013
802013
Using supervised learning to classify authentic and fake online reviews
S Banerjee, AYK Chua, JJ Kim
Proceedings of the 9th international conference on ubiquitous information …, 2015
762015
To share or not to share: The role of epistemic belief in online health rumors
AYK Chua, S Banerjee
International journal of medical informatics 108, 36-41, 2017
672017
Machine learning techniques and older adults processing of online information and misinformation: A Covid 19 Study
J Choudrie, S Banerjee, K Kotecha, R Walambe, H Karande, J Ameta
Computers in Human Behavior, 106716, 2021
622021
Applauses in hotel reviews: Genuine or deceptive?
S Banerjee, AYK Chua
2014 Science and Information Conference, 938-942, 2014
622014
Answers or no answers: Studying question answerability in stack overflow
AYK Chua, S Banerjee
Journal of Information Science 41 (5), 720-731, 2015
462015
A theoretical framework to identify authentic online reviews
S Banerjee, A YK Chua
Online Information Review 38 (5), 634-649, 2014
452014
How businesses draw attention on Facebook through incentives, vividness and interactivity
AYK Chua, S Banerjee
IAENG International Journal of Computer Science 42 (3), 275-281, 2015
442015
Trust in online hotel reviews across review polarity and hotel category
S Banerjee, AYK Chua
Computers in Human Behavior 90, 265-275, 2019
342019
A study of manipulative and authentic negative reviews
S Banerjee, AYK Chua
Proceedings of the 8th International Conference on Ubiquitous Information …, 2014
302014
Applying the theory of planned behavior: Examining how communication, attitudes, social norms, and perceived behavioral control relate to healthy lifestyle intention in Singapore
S Banerjee, SS Ho
International Journal of Healthcare Management 13 (sup1), 496-503, 2020
292020
Analyzing review efficacy on Amazon.com: Does the rich grow richer?
AYK Chua, S Banerjee
Computers in Human Behavior 75, 501-509, 2017
282017
Don't be deceived: Using linguistic analysis to learn how to discern online review authenticity
S Banerjee, AYK Chua, JJ Kim
Journal of the Association for Information Science and Technology 68 (6 …, 2017
282017
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