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Snehasish Banerjee
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Customer knowledge management via social media: The case of Starbucks
AYK Chua, S Banerjee
Journal of Knowledge Management 17 (2), 237-249, 2013
4652013
In search of patterns among travellers' hotel ratings in TripAdvisor
S Banerjee, AYK Chua
Tourism management 53, 125-131, 2016
4222016
Helpfulness of user-generated reviews as a function of review sentiment, product type and information quality
AYK Chua, S Banerjee
Computers in Human Behavior 54, 547-554, 2016
2542016
Understanding review helpfulness as a function of reviewer reputation, review rating, and review depth
AYK Chua, S Banerjee
Journal of the Association for Information Science and Technology 66 (2 …, 2015
2402015
Deep learning to filter SMS spam
PK Roy, JP Singh, S Banerjee
Future Generation Computer Systems 102, 524-533, 2020
1832020
Intentions to trust and share online health rumors: An experiment with medical professionals
AYK Chua, S Banerjee
Computers in Human Behavior 87, 1-9, 2018
1402018
Machine learning techniques and older adults processing of online information and misinformation: A Covid 19 Study
J Choudrie, S Banerjee, K Kotecha, R Walambe, H Karande, J Ameta
Computers in Human Behavior, 106716, 2021
1092021
Reliability of reviews on the Internet: The case of TripAdvisor
AYK Chua, S Banerjee
World Congress on Engineering & Computer Science: International Conference …, 2013
962013
To share or not to share: The role of epistemic belief in online health rumors
AYK Chua, S Banerjee
International journal of medical informatics 108, 36-41, 2017
932017
Using supervised learning to classify authentic and fake online reviews
S Banerjee, AYK Chua, JJ Kim
Proceedings of the 9th international conference on ubiquitous information …, 2015
882015
So fast so good: An analysis of answer quality and answer speed in community question‐answering sites
AYK Chua, S Banerjee
Journal of the American Society for Information Science and Technology 64 …, 2013
812013
Applauses in hotel reviews: Genuine or deceptive?
S Banerjee, AYK Chua
2014 Science and Information Conference, 938-942, 2014
692014
Answers or no answers: Studying question answerability in stack overflow
AYK Chua, S Banerjee
Journal of Information Science 41 (5), 720-731, 2015
622015
Analysis of community question‐answering issues via machine learning and deep learning: State‐of‐the‐art review
PK Roy, S Saumya, JP Singh, S Banerjee, A Gutub
CAAI Transactions on Intelligence Technology 8 (1), 95-117, 2023
612023
A theoretical framework to identify authentic online reviews
S Banerjee, A YK Chua
Online Information Review 38 (5), 634-649, 2014
592014
How businesses draw attention on Facebook through incentives, vividness and interactivity
AYK Chua, S Banerjee
552015
Trust in online hotel reviews across review polarity and hotel category
S Banerjee, AYK Chua
Computers in Human Behavior 90, 265-275, 2019
482019
Applying the theory of planned behavior: Examining how communication, attitudes, social norms, and perceived behavioral control relate to healthy lifestyle intention in Singapore
S Banerjee, SS Ho
International Journal of Healthcare Management 13 (sup1), 496-503, 2020
462020
To capture the research landscape of lecture capture in university education
S Banerjee
Computers & education 160, 104032, 2021
382021
Linguistic predictors of rumor veracity on the internet
AYK Chua, S Banerjee
Proceedings of the International MultiConference of Engineers and Computer …, 2016
382016
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